Hilton Garden Inn Queens/JFK

Upon arrival, the front desk representative was friendly, welcoming, helpful, and expedited my room check in. Other staff members from the front desk to cleaning to the restaurant were helpful, courteous and welcoming. What I liked the most is that the airport and other areas of interest are close to the hotel. The restaurant food was exceptional. Thank you all! See you all soon...

Location is great to JFK, staff super helpful, free shuttle a plus, quiet clean room with refrigerator, microwave, and iron. Free Showtime. Staff had menus for nearby restaurants that deliver which was extremely helpful. Tasty Taco was good food at an incredible reasonable price. This hotel will be my new "go to" when I have a layover in NYC. Very happy experience.

The room was comfortable, and being that close to the airport is very convenient. The free airport shuttle definitely helps. The bed in my room was clean and the mattress not too firm or soft, felt pretty much just right for me. The rooms are well insulated for sound, I didn't hear anything while I was in my room. The staff was wonderful as well. For a one-night stay on an overnight layover, this was as good as I could've asked for.

The superb customer service and welcomed received by the first point of contact "receptionist" was absolutely amazing. I don't remember her name but she was the one that checked me in on Saturday September 17,2022. I spoke with a guy on Monday morning and I am unsure if he was having a great morning but the energy wasn't reciprocated and the tone which he replied to me in was off. Nonetheless, I wont detract from the service received by the other persons of contact including the Housekeeping Manager from Long Island. Thank You!!!

We stayed at the hotel for 2nights and hound the staff to be really helpful and friendly